Menu
Menu
Menu
This Privacy Notice (“Privacy Notice”) applies to ansrsource’s website accessible at https://ansraccess.com(“Website”) and the cloud-based technology learning platform also accessible through that Website, the video players used to view ansrsource courses, and the mobile applications made accessible by ansrAccess (“Platform”), and together with the Website, collectively, the (“Site”), all owned and operated by ansrsource Content US, LLC, a Texas limited liability company (“ansrsource”, “we”, or “us”). This Privacy Notice describes how ansrAccess collects and uses personal information collected through the Site. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
ansrAccess collects data from you, through our interactions with you and through our Site. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our Site. The data we collect depends on the context of your interactions with us and the choices you make, including your privacy settings and the services and features you use. We also obtain data about you from third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our services require some personal data to provide you with that service. If you choose not to provide data required to provide you with a service or particular feature, you cannot use that service or feature. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
Payment Processing: When you purchase a subscription, you will need to provide payment and billing information, often including an address and credit card information. Such payment details you provide in the designated checkout page on our Site will be encrypted using the Transport Layer Security (TLS) protocol before they are submitted to us over the internet. Such data is then transmitted directly to our third-party payment and subscription processors and is not within ansrsource’s control. In such cases, this Privacy Notice will not apply, and the use and privacy terms of the third-party payment and subscription processors will apply.
ansrAccess uses the personal information you provide in a manner that is consistent with this Privacy Notice as follows:
We will take reasonable steps to ensure that we only disclose that personal data that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal data in a way that is incompatible with these purposes.
You can also make choices about the collection and use of your data by ansrsource. You can control your personal data that we have obtained, and exercise your data protection rights by contacting us or using features we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law or your employer or group sponsor (where applicable).
Control the use of your data for interest-based advertising via the following:
Not all personal data processed by ansrAccess can be accessed or controlled via the methods above. Please note that you will not be able to opt-out from our communications that are related to the ongoing service and support of your account. Such communications shall not be considered marketing communications. Additionally, any personal data that you provide to third parties directly, such as our third-party payment and subscription providers, can only be controlled directly by contacting such parties.
ansrAccess and its affiliates use cookies or similar technologies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies allow us to create a unique device ID, enable you to be remembered when using that computer or device to interact with websites and online services, and can be used to manage a range of features and content, including storing searches and presenting personalized content.
The Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a feature rich and personalized user experience when you interact with our Site and also allows us to improve our Site. ansrAccess uses third=party services to better understand how you use our platform with the devices you use to access it, and to allow us to deliver tailored recommendations.
Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. We provide you with information about how to disable cookies in the table below. However, you may not be able to take full advantage of our Site if you do so.
A number of cookies we use last only while you are on our Site and expire when you close your browser or exit our Site. Others are used to remember you when you return to our Site and will remain for a longer period of time. We use these cookies on the basis that they are necessary for the performance of a contract with you, because using them is in our legitimate interests (where we have considered that such interests do not override your individual rights), or where required by law.
We use the following types of cookies:
We may also work with advertising networks that gather information about the content on our Site you visit, and on information on other websites and services you visit. This may result in you seeing advertisements on our Site or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off, see below or visit http://optout.networkadvertising.org/ and learn more about opting out of targeted ads. There you will find links for resources specifically for citizens of the United States, Canada, and the European Union.
Disabling Cookies
The effect of disabling cookies depends on which cookies you disable but, in general, our Site may not operate properly if all cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our Site. If you disable all cookies, you will be unable to complete a purchase on our Site.
If you want to disable cookies on our Site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on our Site.
Except for essential cookies, all cookies used on our Site will expire after two years or sooner.
ansrAccess is committed to protecting the security of your personal data. We use a variety of security controls and procedures to help protect your personal data from unauthorized access, use, or disclosure. Our controls include the security measures outlined in Appendix A of our Customer Data Processing Agreement.
This Privacy Notice applies only to our Site. The Site may contain links to other web sites not operated or controlled by us. The policies and procedures described here in our Privacy Notice do not apply to websites or other services that ansrAccess does not operate or control. These links from our Site do not imply that we endorse or have reviewed those websites including their privacy terms. When you leave our Site for a third-party website, you will be subject to the terms of use and privacy terms associated with that third party website.
If you are subject to the GDPR, the following apply to your personal data.
GranuLearn is acting as a data controller of your personal data when you access our Website and view information about us and our technology, communicate with us, download whitepapers, register for events, and consent to receive marketing communications from us and our affiliates.
When you engage with the Platform because your employer has signed up to a business plan (as described in our Terms of Use at https://ansraccess.com/terms , the “Terms of Use”) or a Company Partnership Subscription, then;
When you sign up as a user of the Platform via an individual plan (as described in the Terms of Use), ansrAccess is the data controller for all personal information provided by that user and collected by the Platform as the user accesses and uses it.
We will conduct compliance audits of our relevant privacy practices to verify compliance with this Privacy Notice. Where any ansrsource employee has acted in violation of this Privacy Notice, as determined by us, the employee will be subject to disciplinary action up to and including termination of employment.
Any questions or concerns regarding our use or disclosure of personal data should be addressed to Customer Support at support@ansrsource.com. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal information in accordance with the provisions of this Privacy Notice.
Generally we will keep your personal data for the duration of our relationship with you. After our relationship ends, we will retain your personal information for a period of time that permits us to satisfy the following purposes: record retention as may be required by applicable law; for use in a legal claim or proceeding; to address any complaints regarding our services or the Website; or other legitimate interests (where we have considered that such interests do not override your individual rights.
This Privacy Notice applies to the processing of your personal data in conjunction with a user account of any kind including an account that is offered without charge or on a trial basis, or an account that offers new or limited features.
Although ansrsource does not rely on the EU-U.S. Privacy Shield Framework as a legal basis for transfers of personal data in light of the judgment of the Court of Justice of the EU in Case C-311/18, ansrsource does adhere to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield frameworks with respect to personal data that is transferred from the European Union and its Member States, the European Economic Area, the United Kingdom and/or Switzerland, to the United States. If there is any conflict between the terms in this Privacy Notice and the privacy shield principles, the principles shall govern. With regard to the Privacy Shield Framework, ansrsource is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. To learn more and view our certification, visit the U.S. Department of Commerce’s Privacy Shield website.
In the context of employee data, ansrsource commits to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland.
You may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of any complaint under certain circumstances. For further information, please visit the U.S. Department of Commerce’s Privacy Shield website.
We update this Privacy Notice when necessary to provide greater transparency or in response to:
When we post changes to this policy, we will provide a version and effective date for the most recent terms. If there are material changes to the policy, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will notify you either by prominently posting a notice of such changes on our Site before they take effect, or by directly sending a notification via email to all registered users of the Platform. We encourage you to periodically review this Privacy Notice to learn how ansrAccess is protecting your information. If you do not agree to abide by this or any future version of the Privacy Notice, you do not have permission to use or access (or continue to use or access) our Site.
Questions or comments regarding this Privacy Notice should be submitted to ansrsource by e-mail as follows:
ansrsource Content US, LLC
5440 Harvest Hill Road,
Suite 249
Dallas, Texas 75230
Attn: Legal Counsel
Email: support@ansrsource.com